therapy 2.0

multiple stressors online, and then technology & mental health.

analogy to rsi. interesting.

wiki with resources.

very quiet when asking the audience why they’re here.

technology ebbing away ability to have solitude.

ok, today was probably not the day for me to try to participate.

“i can quit twitter anytime”

so validated when there’s a new message, but also being overwhelmed by too many.

“will you just put that down” not actually talking at a meetup.

removing from the present moment vs. wanting the support network

a new type of suffering, or just something that looks different?

integrating into social systems.

bigger risk: data mining, esp in re health insurance.

how do we define mental health?

social media offering the sense of understanding, broader context. invokation of megan [???] & myspace story.

mental stability & facebook.

maintaining effective boundaries. richness of media allows continuation of conversations. holding the context of the topic. “that work for the person in question” becomes more acute as the boundaries become more visible.

responsibility we feel for things that are marketed as play, adding more pressure. “ignorance is bliss”?

control over the information pushed towards. someone not on twitter: “i can’t handle one more thing”

“not the end of the world if we don’t” do whatever.

tech allowing him to jump over roadblocks (re: ADD).


mental health: if it bothers you, it’s a problem.

“clinically significant distress”

starting consultancy: how to handle roadblocks, getting “wobbly” with bipolar. “consultancy-generated depression.” “is that an official name?” motivational, attentional, procrastinaton.

mental health defined/measured by productivity.

only woman in an office of 50 guys…”we don’t see you as a girl” — dealing with mixed expectations. influencing sense of well-being.

exhausted by mode-switching, sensory overload. you CAN’T keep up with everything. spend time doing stuff that’s NOT work stuff.

“just want to be me for 24 hours” (that’s why I’m here, partially. not gonna write abt it here, but I’m having some personal identity anxiety issues.)

“quien es mas macho” problem. (culture of overwork) how to set boundaries? focusing on the productivity goals rather than the methodology. “while I have you…” difference in personal IM vs business IM. office hours (in academia) creating understandable boundaries, talk to those people about the boundaries you need to set.

recorded affirmations, kindle, music streams. seeing distant family. “so much hating” getting comments and feedback as a writer. realizing that most people are kind.

support groups, task managers, meetups. introverts! exercise reminders.

hyperfocus, being able to handle interruptions on own time scale, and then being able to adopt a caring persona.

any new techniques for new technology?


I missed the name of the irc node.

awesome cartoon.

benkler, layers of communication: content, code, physical.

dude’s got sniffles.

the daily meme. vs stuff that happens over time.

oh, numa numa. I missed that one entirely until I saw the Canada on Strike episode of South Park. vs Rick Astley, rickrolling “barfing into the real world”

oh heck, dylan just spilled coffee on his netbook. 🙁

hamster dance -> LOLcats. adds community. icanhascheeseburger. ceiling cat vs basement cat, a universe emerging. LOLcat bible. can write executables in lolspeak? LOLbama. “yes we can has”

underlying patterns: daily meme, real world emergence, genres

with the internet 24/7, and more important than it used to be. growth of facebook among 25-54. 11% of people on twitter or similar. tools & communities for building memes.

the future?

flaw in layers model: people!

great news: we’re all trashed. (economy) how does recession become boom for internet culture? both supply and demand. lots of bored unemployed people with nothing to do. (hrm.) youtube traffic peaks right after lunch on the workday.

media companies turn to the internet because it’s cheap? books based on internet memes, because they’re cheap.

(I know he’s really excited about all this, but I’m finding it a little freaky/depressing.)

etsy, source of cheap stuff.


comparison of graphs: correlation of DJIA & growth of twitter, vimeo, etsy pageviews. (I wanna see those graphs again more slowly.)

can you hack internet culture? (zombie ninja badgers!) retweeting between similar clusters. “rudimentary language for twitterbots”?! class where you get graded based on how famous you become on the internet. (I find that immensely depressing somehow.) “fame olympics”? gah.

social net neutrality. EPA for the web? (has he connected with zittrain at all?)

q: what about “forwards I get from my grandma?” universe of internet culture that belongs to people above 50. (actually, I’ve gotten a few of those happy love chain letters from folks my age. I think it’s an actual cultural difference, rather than an age difference.)

q (dylan): 3rd model of recursive memes? meme relative reliance on old media. the 4chan paradox: as it gets simpler, culture gets richer. q: age bracket, stuff from the usenet coming back to facebook (25 things), wtf is up with that? internet groundhog day syndrome. (as I think I mentioned, some of that stuff dates back to pen & paper for me.) “before the lol” cats with funny captions from back in the 70s & 80s! web caches everything. rick astley’s on tour again! roflcon is all on

q: did you catch sterling? I heard he was angry. boomers & internet culture? internet culture comes from people who have too much time on their hands. so what happens when huge group retires? clusters of internet that are entirely their own cultures.

q: companies trying to create artificial memes, how does that affect organic meme growth? haven’t been able to achieve “that special sauce” — 4chan saying “do it for the lulz” “never going to find a community around [didn’t hear]” (maybe not: seem to remember stuff in Buying In.)

q: would rather be rickrolled rather than what it replaced! (nsfw) she accidentally created a meme, is there a pattern of what works and what doesn’t? hard question, part of what they’re trying to research.

q: trends in how memes spread (facebook vs twitter vs whatever)? back to the 4chan paradox. slimmer tools. simple memes: single-serving sites. (

q: missed a bunch of stuff, people misinterpreted “meme” as “Me-Me”

q: are the internet-famous persuing it deliberately, or hitting it accidentally. “aggregate things that used to happen on the edges of the society and bring them into the center” in-jokes exploding back into the larger culture.

q: metrics & tools for studying internet memes? project at berkman called media cloud. generate associations between terms.

youth culture in nigeria not so much about drugs or whatever, but 419 scams.

wasp annual mtg

just catching the tail end. swan talking abt internationalization. “web standards cafe” (although: arg! grammar error on slide!) educate ourselves on what actual issues are in other countries!

featherstone being excited. (ran into him at bikehugger bbq in full on bike gear)

I see molly getting rowdy over in the corner.

back to the specific focused things that wasp did back in the day.

ie8 compatibility mode question, oy subtle differences.

ranty mcrant rant from dylan & molly re: netbook preloaded with ie6. gah. blah blah blah. I’m sorry, but this arguement bores me to pieces. like the sterling rant, I’m not entirely sure why I have that reaction.

kim blessing, whole industry around supporting ie6, us in this room can’t do a whole hell of a lot. (reminds me of tom yesterday talking about the “jerry mcguire moment”)

molly: the fact that ie6 exists means we have to continue to support. one friggin’ web.

bruce sterling rant

is bruce sterling wearing a white suit?!

whoa, journalism. again. throws down big stack of books. “a lot of words in a row” “a parlous state [publishing]” “sorry for the state of editors & publishers”

“web 2.0 concentration camp”?!

thought he might hurl the books at random. I could actually stand to have something to read on the plane ride home. and it would be the 2nd time, since I read one of his books coming home in 2006. kinda weird & condescending?

“god knows they were told about it” “a creature out there with dry ice & a scythe” kindle book = plugin cassette for an atari 400. releasing love letters under creative commons?! wired looks like a “boy scout fanzine” with all the ads having vanished. who is the woman he’s talking about in the wired italia?

he mocks us in the back twittering etc “the people formerly known as the audience” (but doesn’t every audience only ever hear bits & pieces.) I think he’s bringing out some booze, in memory of ye olde parties. I think the year I went first was also the first year w/out a sterling house party. also, throwing food into the audience. eating potato chips at the podium. srsly? cops showed up & shut down the last party. the upshot is a loss. days of avalon not coming back.

“as they casually datamine all your tweets” oy. aaaand now I think he’s opening a bag of milanos. yes, that’s exactly what those are. my most favorite cookies, and also they remind me of somebody….

doing one of his evocations of a harsh dark future. cellphones & dense social networks as signifier of poverty?

the dooces just wandered in, paused, whispered at each other, then wandered back out.

terrible to say, since I loved the ’06 rant, but I’m not feeling this one.

“the argentine-ization of america” is what people should be scared of.

drinking while reading off lots of possible names for the possible freaky future staring us in the face.

misc writing of hp lovecraft: bigger than collected works, “community boosting” “pillar of moral strength” within his own community. “blogger ala letre” (sp?)

busting out….

finance 2.0

woman from gartner who does social media stuff. 3 topics: innovation, competitive advantage, how will the tools change as they go mass-market.

billeo product pitch. 9000 co’s in their system. (if this is going to be mostly pitch, I’m outta here.) sounds like a clever idea.

keeping nickels, finance blog.

mint. biggest in the space.

smarty pig. (Adrienne who I met the other day was totally enthusiastic about it.) touting their high interest rate on savings: 3.25%? making goals public…which I do find fascinating. somebody in the CU space should write a plug-in (or whatever) for the major core processors/online banking systems.

innovation: mocking the bank websites. what draws consumers to these guys?

average american has 10-11 “financial relationships”? rly? know where your money goes. ah, mint guy pimping the credit card comparison aspect: get better interest rate, rewards. (I never had that much luck with that aspect.) smarty pig: when you save for a goal, you feel empowered.

why should anybody go “wow”? make it easier. mint guy is totally hogging the panel. keeping nickels blogger too quiet, billeo guy not involved at all. 🙁 wish wesabe were here. ah, there she (nickels) goes: bank’s online banking takes time, looks intimidating. busy people who travel, expense report organizing is a PITA. billeo: mailing checks vs instant payment. comparing products.

why can’t banks grasp this? why no banker on the panel? (did anybody ask anybody?) mint: no good designer/programmer wants to work for a bank. what a jerk. smarty pig: had to partner with a bank, met with some of the big guys, CMO of maybe #5 bank on seeing storyboards etc., “love the idea, but we would chew your idea up and spit it out and you would hate it.” maybe not even implement in 2 years. (oh, they built something that is (technically) entirely independent of institution. I know they partner with a small bank. in Iowa?) environment doesn’t make it possible.

didn’t quite understand the question. billeo has way for customers to share ‘site is down’ info. “banks would not dare to do” nickels blog: friend sharing story about bank fee f-up. shopping around, diminishment of loyalty. she makes the comparison to social & weight loss.

q: aaron with intel. people are scared. how do you find information about “weathering the storm”? mint guy gives bland “3-6 months savings” answer. (I heart get rich slowly.)

q: the reality is that “america doesn’t do that” (savings), has used everything from mint to excel, nothing gets the budgeting scale that he wants. mint budgeting is monthly because most expenses are monthly. mint is organized around “problem categories”. “your solution is too complicated for most people” billeo comparison: how much do others spend in that category. #3 request at smarty pig: correlate deposits w/paychecks rather than monthly.

q: not paying attention, something about security? “banks are well-trusted but they shouldn’t be” bank employee fraud 3rd leading cause of identity theft in the country. (?! srsly?) they send out suspicious activity alerts. huh. scanned database for tiny charges and emailed members. no bank would do that. (otoh, banks/CUs get breach info directly from visa, don’t have to scan db.) smarty pig gets full fdic & bank auditing. mint guy tripping on “mission impossible” type physical security of servers.

nickel blogger makes the good analogy of mobile alerts to atm receipts.

I don’t know why I’m feeling SO snarky about this panel.

banks banks banks banks. why NO mention of credit unions? or do they just lump it in, the way “online banking” is a generic term?

(missed a big chunk)

could their products work together? mint guy prefers using credit card for bill paying. srsly?!

ack. taking off now.

misc tidbits

just as a placeholder, some things I haven’t written about that I would like to, later:

  • bikehugger bbq
  • meeting Laura Moncur
  • Fray Cafe
  • dinner at Moonshine (?)
  • food, in general
  • crappy flight out
  • the whack weather
  • mefi meetup
  • all paths lead to the death of newspapers
  • yoga
  • NOT having ubiquitous internet
  • refresh meetup/lunch
  • my “business cards”

more later, hopefully.

so you wanna write a tech book

dori, knows a lot of people; about 1/3 of audience has written a book.

why? differentiation. better job. higher profile as consultant. to be a writer. (I got singled out.) missing: you have a thing that you’re passionate about & want to teach/share. dearth of material about a particular subject. then why not put up a website? convenience of a lot of material in one place; the one they wish they’d had. (I’m loving the audience participation.) wendy sharp. dori loves having written. 🙂 the “I did this” factor. and mom!

“that’s why I thought yr name was familiar. I have yr book”

I think she’s talking about

can u make a living? she can, sort of, but helps having husband doing the same. also: teaching, training, consulting. doesn’t mean that u can. (obvs.) very few do. (like almost any kind of writing, honestly.) another author, don’t know name, says books are anchor/opening for other stuff. way to make $1mil in tech book business: start with $2mil.

I can’t hear this guy. quantity not making up for quality? gotta have all the other stuff, blog or whatever. revising books.

someone talking about making a living writing manuals? internal stuff? this room has a noisy vibe.

consulting vs. writing. pick yr niche.

simon st l just walked in, looking dishevled.

pyramid: stupid & dummies books sell in quantity. “secrets of the javascript ninja” doesn’t sell well. but those type of books bring in consulting work. (coming back to this, other guy disagrees)

economics pretty forbidding. lucky to make 85 cents on a book.

iphone book as app: at $4.99 sold lots, $9.99 not.

sentence that I could better explain as a venn diagram.

someone asking how many want to BE writers, vs write about a subject they want to be expert or whatever in. “designing the obvious”

do you have to be compatible with word? lots of disagreement. peachpit is all word templates. simon disagrees. wrote Learning Rails that way, but most of o’reilly is docbook underneath, but most run away screaming. trying to figure out using gdocs. (which is how I took all my notes for head first, but they didn’t actually want me to write on the draft itself) also experimented with wikis, etc. change-tracking conversatin is central. “word will explode” “but these are all incredibly low-level questions”

feeding editors: they like chocolate. chapters on time: better. delay is deadly. “abstinence is best too, but….” communicating. (which is true with any communicating. also: one of my personal flaws.) clean copy on time. natural programmers, teachers, etc not always natural writers. (no kidding.)

“you’re 16 steps ahead of me […] are we going to get there?” yes.

standard contract. mmmm, lawyers. each co may have standard contract, but not same as others. dummies contract used to require giving up broadway show rights?!

no standard (across industry as a whole) royalty rate, advance, timeframe, pagecount, format, etc.

aquisition editor = who u sign contract with. (oreilly aquisition ed = development ed, good 2 know)

page count divisible by 24 is good.

cross accounting, avoid if you can. cross collatoralized (?) generally good?

(missed something) returns. “publishers never definitely sell books, as I understand it.” ok, this is way technical, I think this might be tackling it all backwards. jargon where you can get screwed. no ebook that explains this.

who pays for indexing? all depends.

all beg dori to jump to proposals.

proposal has to be good, take it seriously. care about typos: tells what it would be like to work with. template!

3 things to figure out first: who wants it & why, what’s going to do that in the book, and why you? (sounds a lot like writing grant apps) “we should go into business together” sample chapter: how you write. not always required: seems like writing on spec. 🙂 if you have a good blog. (arg gnarg.) demonstrating that you CAN write, and your style.

someone self-publishing on lulu asks: what’s the benefits of approaching mainstream publisher? reach & marketing. what’s your strength? also: editing, illustration. textbooks sounds like almost a requirement. is there much jumping from one to the other? sounds tricky. plenty of disagreement here. stretching into a new product, or sequel, extension, etc. the identity question. self-publishing as vanity press? maybe less so. (why all the mocking of the poets?!) depends on the goals? crazy niche market story.

nimble books

story about agent out kicking ass re: contract.

no agents in the room, apparently. is the field dying? a couple of stories that probably shouldn’t go on the interwebs. agent as sales rep. imbalance of supply & demand. tech industry very different from fiction. (kinda cool, honestly.) different experiences with the same agent, even.

wendy wasn’t really done w/proposals: never say “easy to understand” #2 cliche “writing next version of don’t make me think” #3 mixing up publishers #4 there is no competition #5 everybody else sucks. if you don’t hear w/in 30 days, ask again. lots of internal process.

series vs stand-alone. look at existing books. tell story about why you fit in the series. no control over title, cover. (again, sounds like there’s a lot of exceptions)

lots of people are not writers, but you do need to string together coherent thoughts. 🙂

nate silver interview

In the alternate room…did we just lose the sound? no, it’s back.

538 was originally procrastination? plus frustration. “esp fox news”

“not a big fan of polls” bcause over-interpreted.

what were early polls/coverage missing? oversimplification, reductive. from a data geek’s perspective best natural experiment.

race? it’s complicated, can’t treat any race as monolithic: hillary’s success with latinos, but obama in the final still got overwhelming support from hispanics.

in advertising, they say demographics is dead; spotlight analysis, dividing into tribes based on “life perspectives” (that got a lot of mention in The Big Sort) voters as individuals, falling into clumps. some explanation of baseball stats experience, no “typologies” short-sighted (missed name, hillary’s campaign guy?) not seeing forest for trees. most americans don’t like to think abt politics issue by issue? american public underestimated in its sophistication. interesting idea for qualitative project: what really motivated you, esp people who went against type.

had always been thinking about politics in the background. 80/20 is the rational thing to do if you’re a normal person, but he’s all about the crazy meticulous detail. again relating to baseball; differences in the margin v important, millions of dollars, etc. “puzzle comes together a little bit at a time” over a long season, baseball or election. “you kept me kinda calm during the election” (which was, yes, my experience.)

appalachian, ancestry discussion “american” as equivalence for “redneck” defining difference between poor white in kentucky vs. (missed other state, am subbing in oregon)

how much is (baseball guy) worth this year? blah blah blah 🙂 more blah blah blah re:baseball.

economic crash & voters? haven’t had this situation in the modern era. fearful, 9/11-type even in terms of pessimism but also high approval of prez. at some point will be an intersection. better get moving! what’s the grace period before he starts getting blame…august 2010? right before midterms! but public is even more pessimistic than economists, so

polling zip codes with high foreclosure rates? some states might not be gaining reps in the next census. lowest migration in non-wartime. unemployment is key variable for the public. “jobless recoveries” gdp could be positive, but could still get blame bcause of unemployment. (which seems fair to me)

missed part of the q. how do you compare ’48 or ’32 to now with all the changes? ref to Black Swan. have to be aware of shocks that aren’t in yr datasets. bubbles seem like they should’ve been obvious. none should be that shocked, a few economists, but otherwise “worries in the back of your head” “making up explanations when we see random noise”

missed question again. guy writing about experience on a campaign, fieldwork/organization stuff. (and that was absolutely fascinating on 538) where candidate is not being more important. who’s working, who went home. (I remember seeing those, loved ’em.) reporter was breaking up w/girlfriend, driving from SF to St louis, then went all over the country w/photog. oh, so that’s what the story was. some things you just have uncertainty in a range and then the qualitive to see whether you should look at the top or bottom of range. (I think i mangled that paraphrase.) chance & luck & personal crap (in baseball), human factors.

ibm analysis of workers, like his baseball stuff. are you going to go into HR? no, kinda sckeptical. how you evaluate job performance. gates (foundation?) and eval of teachers. suspicious that poorly executed objective eval is worse that well executed subjective, counter-productive in the long term.

computer science, wouldn’t have to hire a programmer. economics? (his BA) in a lot of fields, master’s doesn’t help. if i knew how to write some of my own code, a lot of improvising, a lot of time with bad tweaking of blog templates.

would you put genome on the internet? (MOST RANDOM QUESTION EVAR) surprised at how mcuh people are willing to share every detail of their life now. kinda in email generation (is 31), avg 15-yr old girl sends 2500 txts/mo. if i actually spent time on fb, would never see light of day bcause obsessive.

what’s yr strategy going forward, given being most notable political (???)? trying to work out funding, would be nice to have more infrastructure. him & shawn and some pro bono programmers. would be nice to have actual designer, better presentation of data. (veen tackling this would be rad) tried some oscar predictions, ny mag making the generalization “you can predict anything” looking at variables over 30 years. like a poll with a very high overlap. (not really paying attn, oscars for me is almost as blah blah blah as baseball.) computer confusion of designing model, “keep working on your fucking model”

tell us abt yr book. on forecasting & modeling in general, going to talk to people in different fields. including fashion design “quasi-scientific” extraterrestrial, with only one data point. at the stage where he has an outline, has’t written anything “will be interesting, I hope”

statistical probability of being a terrorist? baseball is easy because it’s been recorded 99% accurately, and no cost in being wrong (or low cost), real world not so much, like looking for one needle in a pile of needles.

epidemiology, including crime, drug use, will probably put terrorism in that group for writing purposes. (oh, that slate series on reasons why no attacks)

twitter question: predicting whether flight will be later. jet blue punished because of flying out of jfk; relative to airports you fly out of, context importance. another good dataset?

huh? oh, another baseball question. issues of motivation in re: structures of sports.

audience question: how did you face challenge of collecting data thruout country? not terribly complicated, steal off other polling sites, then got results directly from polling co’s. problem of evaluating whether a poll is real. also lots of data at us census site, but with clunky interface. “fundraising primary” data publically avail.

q: what do you read? how much time? why 538? number of electoral votes, could be 539. reading a lot about the markets irrational exuberance. nixonland. (that was FABULOUS. read it mostly laying on the beach on the river last summer.) read a lot of books halfway thru, but that’s ok.

q: dealing with bad data? try to balance with regression based on demographic data. at a point where you have enuf good data that bad data doesn’t add anything at all. 7 or 8 national tracking polls, dozens of state polls, everyday.

q: if mccain had won? netflix challenge? smaller stimulus, more tax cuts. more interesting if hillary had won. email doesn’t work in the white house, and they’re trying to solve the economy!

q: have you read richard finnow’s book? how to look at unquantifiables? look at dems in repub states & vice versa; “overperforming” like sibelius in kansas

q: what part of business community could most profit from his type of analysis? if he knew, wd be working for a hedge fund or something. data not that grate akshully, because co’s not entirely honest. the way inflation is calculated, basket out of date; unemployement, most basic metrics not very precise. deal with that before getting “cute.” interviewer: one of the challenges of media is figuring out how to do what nate is doing. who is not interested in doing econometrics unless he took a year off to actually learn it. baseball & political polling in a sweet spot, solvable, complex but not THAT complex.

q: prediction markets? is the electoral college an abomination? not a huge fan of prediction markets. electoral college is good for his website. 🙂 (missed a bit looking at a cool graphic on someone else’s screen)

q: missed it. somebody who runs a prediction market? frustration with journalists. “blame data when things go wrong” referencing bradley effect.

q: basketball data, not recording all the good stats. how does his analysis improve data capture? creating a market for the application of all that stuff. sports data geekery.

q: thoughts on impact of young political bloggers? have to have some impact, just because of traffic. make people more accountable. problem of groupthink. mccain folks surprised at how negativity didn’t work, thinks one reason is pushback of blogs.

user experience team of one

the design aspect of being a user experience team of one.

for all other aspects, we’ve got lots of techniques/tools. but not so much for design, still a big question mark. still just you & the blank page/screen. what am I going to make out of all of this stuff?!

before she went to adaptive path, she was at a financial firm as ux team of one. (she still had a “development team”)

forrester customer experience model: interested -> invested -> committed -> engaged -> embedded (how it gets propagated thru an organization)  her redrawing of the model, in which most are just interested, and invested is the sticking point. no authority, no agency — mostly time spent concocting defences. “doing a lot of great work, but we gotta keep ’em in line”

and that’s why she went to adaptive path. but had to “show my work, be flexible, etc” missed a bit in scooting around. room is FULL.

forcing herself to have more ideas. (she has a library sci degree!) it looks a lot like that diagram in scott berkun’s book, the diamond of getting ideas, then winnowing down, combining & so on, to get the actual design.

1) brainstorm, a lot

2) assemble an ad hoc team “harvest their brains” nom nom nom

3) pick the best ideas

example: evite; she has love/hate; explaining how you (now) create an invite. (I’ve never actually done that, just been the person accepting)

how she used to design: one idea, sitting at the computer

6-up template: when you hit a wall after idea #2, you have to keep going all the way to #6.

conceptual frameworks

spectrums, places along a dimension to explore design ideas. in the example: first timer to expert.

2×2 (2d spectrum): adding the dimension automatic to manual. and that generates a couple more ideas.

then all the way to a grid, where you pick some arbitrary intersections to play with ideas.

word associations. (missed a bit again)

inspiration library. screengrab plugin for firefox. in the example, vox homepage inspiring new design.

(honestly, seriously? I still don’t feel like the new homepage is quite what it could be)

but not enough! get other people involved. project manager, developers, anybody else with stake. (in my world, “anybody else” is (most of the time) all there is. like, who should I be working WITH on refining that idea?!)

sketchboards. not so much about the tool, but as a guideline for discussion, more dynamic. cute video. inputs, then sketching (6-ups, etc), then take it to the team, have the discussion & mark it up, and all THAT stuff goes to the wireframe.

open design sessions. (srsly? yipes!) “pizza is important” also don’t do at 9am.

run template-based workshops.

decorate your space. (I did this with all those post-its when I was processing the usability testing results. It was actually helpful.)

tips for getting good feedback.

pass the pen, esp in sketchboard. layer of abstraction in describing in words.

refer back to the inputs. “which of these sketches most closely support [that stuff]”

black hat session. apparently is good for quiet grousers or people stuck on one thing they hate/are obsessed with. good for getting complaints heard. (i fear that i may, in fact, be too much of a special snowflake to deal with appropriately.)

special designer artsy person idea = bullshit. anybody can be.

how to figure out what ideas are the right ideas. back to the generate/refine diamond. star to sail yr ship by. high in the sky clear objective. it’s not quite business requirements, exactly. tend to be lists of features. not quite user needs, either. something about what we love that transcends.

design principles! 5-7 basic ideas about what the thing is. personality and quality of experience without neccessarily specifying any particular features.

tivo, gcal (they’re not quite there ime)

quiddity: the essence of the thing. design principles should have quiddity.

business needs + user need (+ ???) = design principle

and use those as a measurement against the (now) huge stack of concepts.

yipes, the feature request! “Where’s that scrolling news ticker I asked for?” if you have the design principles, it’s easier to say “no, but this might work”

if you want to try this stuff at home

start sketching, right away

schedule some workshops

draft design principles (even if you don’t share them!)

workshop in SF in April. (folb reg code) sigh.

originally got the feedback that generalists are going away, she disagrees 🙂 field is growing, web has finally established as real concern for more organizations. companies are focusing in innovation. (not as bad as ’01? srsly?!) still thinks of herself as team of one

join the cause! buttons!

q: how to incorporate with remote teams? tablets, scanners, making the time to be organized doing it. something about there when you see the ideas as they happen.

missed the q, but the answer said that wireframes are obsolete, or going there. prototyping with sketches scanned/photoshopped, then put in powerpoint.

dropped out for a bit.

web & feminism

The real title is hella long.

Heather Gold who I’ve always liked. palmolive theory of feminism: you’re soaking in it! explaining 1st wave, etc. to those who do not know. her descriptions crap me up. “not have to sue everybody to do stuff” (3rd wave)

co-founder of gender studies program at UT, betty flowers. discussion about suing and anger. cold anger?

I missed some injoke from a session last year.

what she learned abt web from feminism

the personal is…

everything’s connected

gossip make the world go around; entymology of gossip. people who attend the birth of something.

julia (???) works for WSJ, author of stealing myspace. soap opera of business. “as long as there’s money involved, the guys don’t realize they’re reading as the world turns” (I’ve had that sense of 24 as well.) in reporting on myspace, that the whole movement of myspace was about catering to girls. (like little kid girls) guys at a widget co paging thru 17, cosmo girl, trying to figure out what glitter would go over best. (glitter recently hit our intranet, which I find terribly baffling.) a real part of the economy? (how is this different from teen girl mags?) types of macho, programmers, suits.

danah boyd (who gets applause) — strong ties, weak ties and gendering, and social media doing both simultaneously. [missed a bunch of stuff here] places stagnate because they’re (the networks/sites) not good at managing boundaries.

what is the boundary between personal and public on the web? asked by betty

what is too personal to be public becomes smaller and smaller, is heather’s response.

can’t ask a teacher to engage in the classroom in the same way they engage in their personal lives (i think thats what she said)

don’t see a public space that’s genuine engagement AND disagreement.

culture of the american workplace: creative and passionate for one day, the rest of the time lock-down, control employees at all times. “a privilage to be able to live in public” thank you. not easy to be able to tune all your identities. exactly. I’m going through this angst about whether to unprotect my twitter feed, because of that lack of fine-tuning.

“please put everything that might be embarrassing” and audience member has very unique name.

audience member: twitter debate being labeled as “a catfight”

about half the audience want to spend at least part of their online time in a protected space. (exercise for later: how does that work in the context of zittrain’s arguments & the walled garden problem)

switching register. does that sound like lying when mashed together?

wow, this is actually making me kinda depressed.

unitary identity problem.

big long ramble, follwed by “do you know how to solve this problem”

metaphors of place

being ourselves doesn’t work if we’re not protected. it’s a chicken-egg thing, the act of being yourself, etc. “places where you can take the fight, and places where you can’t.” (I love danah.)

naked teacher controversy in Austin?!

(disruptions ho!)

tipping point is never coming, because our kids are already embarrassed that we’ve revealed their entire lives.

working class kids don’t have that angst, since they’re just in the low end service economy, nothing to protect.

betty says, i want to get to the guy. 🙂

counter-publics? michael warner (book, queer theory guy), mmm, big long philosophical ramble. heather falling over saying “hegemonic” and “normative” — universal public vs. niche public.

big word guy. white neo-liberal identies. “where I traveled; what I bought” Heather challenges that, at least the class aspects. danah talking about different webs. chinese, etc.

ok, brain is kinda falling apart, too tired, plusa little more philosophy than I can handle after lunch. want to go to bikehugger thing.

I am totally in love with danah, though; strong speaker, willing to disagree but thoughtfully.